There is a very funny video making the rounds that shows a woman talking to her husband about this mysterious pain in the middle of her forehead. Early in the video we are shown that the pain is being caused by a nail in her forehead. When the husband gently tries to point this out, the woman becomes upset with him for “refusing to listen” and for always “trying to solve the problem.”
The video is really very funny. It is sure to make you laugh; and might even drive home a point. There are several insights to be drawn from this video. I like to focus on this very simple one: Sometimes the causes of our seemingly complex problems are so plain that we need only to look in the mirror. Things that have become complex in our minds are quite obvious to those around us and, if we step back, could become obvious to us as well.
I work with divorcing couples every day who struggle to find their way through difficult issues. While divorce can, of course, present complex issues the bigger challenge is that the emotions surrounding the divorce can be so intense that even simple solutions can seem elusive.
During these painful experiences, our minds can so easily fixate on what other people could do to make things better. Most of my clients are quite skilled at identifying the ways that their spouse could improve their behavior. While their observations may be accurate (at least in part), changing a spouse’s behavior is often beyond our control. Yet, our power to change other things; our own behavior, our attitude, or our ability to accept what is happening in our lives, can often be quite plain to see. Sometimes it is as even as obvious as a nail in our forehead.
Compassion overruled a machine gun this week. The actions of one courageous school clerk at a Georgia elementary school saved countless lives. The skills she demonstrated in convincing a desperate man to put down his weapons can teach all of us how to resolve conflicts.
Most of us will (thankfully) never face a conflict as intense as Antoinette Tuff. Tuff is the school office worker at Ronald E. McNair Discovery Learning Academy whose actions on Tuesday stopped a shooter armed with a machine gun and hundreds of rounds of ammunition. On the 911 recording that was released, we can hear the remarkable way Tuff worked with the gunman. Three things stood out to me as valuable skills for peacefully resolving conflict.
Connection.
Tuff talked with the shooter, and connected with him. She stayed calm, and worked to understand what was happening for him and what he needed. When the shooter steps outside at the beginning and fires at police, she could have run or hidden. But she stayed and kept working with him. She relays messages to the 911 dispatcher and asks the shooter respectfully, “Now what did you want me to tell her, sir?” I imagine he felt understood and respected by Tuff, which calmed him down.
Vulnerability.
Tuff was willing to open up and share her own stories of struggling in life. She told him how she had gone through a difficult divorce and had even been suicidal before. She offered him hope by letting him know that she made it through her difficult times. Her willingness to be vulnerable deepened the trust she created with the gunman.
Compassion.
As the time goes on and she learns more about the gunman’s struggles, she shifts into a more nurturing mode and even uses terms of affection with him. She reassures him that he hasn’t hurt anyone and he is doing the right thing by putting down his gun and surrendering. Her compassion is breathtaking: “We’re not going to hate you baby. Its a good thing that you’re giving up so we’re not going to hate you. . . . It’s gonna be all right, sweetie. I just want you to know that I love you, though, OK? And I’m proud of you. That’s a good thing. You’ve just given up. Don’t worry about it.”
If Tuff can do those things when faced with a gun, then the rest of us can do the same in much more mundane situations. These are the skills we work to develop with our clients in Collaborative divorce practice. Divorce can bring out high conflict, but it doesn’t have to lead to emotional destruction. Following Tuff’s lead can bring peace. The most common mistake I have seen couples make during divorce might surprise you. It’s something that is done unknowingly. It’s done with good intentions. It’s something our culture has taught us to do.
So what is it? It’s choosing an attorney before choosing a process. When confronted with the reality of separation or divorce, your first step may be to ask friends, co-workers or family members for the names of good family law attorneys. Seeking a referral from a trusted acquaintance seems to make sense given the extremely personal nature of this legal event. It certainly is preferable to doing a Google search.
It’s important to realize, however, that, in addition to having varying degrees of competence, different attorneys use diverse methods of conflict resolution. A well-intentioned family member or friend may recommend a litigation attorney who is most comfortable in a courtroom. If you think you will need a judge’s help in reaching a fair resolution, you should look for a lawyer with this particular skill set. On the other hand, if you are more concerned about the impact your separation will have on your children, and prefer to maintain more privacy and control during the process, Collaborative practice may be a better process option for you and your family. If that’s the case, you and your spouse or partner should look for attorneys who specialize in the Collaborative process.
Separation and divorce are among life’s most challenging events. Choosing the right process first, then attorneys, is the safest way to proceed.
In my collaborative legal practice, I consistently witness the power of communication in conflict resolution. A recent story illustrates this power.
My father recently settled into his lawn chair in the backyard of his beautiful Southern California home when he heard a strange noise. As the noise was conspicuously and continuously coming from his neighbor’s yard, he peeked over the fence. He was surprised to find a dozen or so chickens running freely around the yard – clucking and pecking up a storm. They were destroying the yard and making a noise that over the next few days became a great nuisance. He first researched the “urban chicken” phenomenon and then reached out to animal control to learn the neighbor needed to have a permit. He informed me that he was going to report his neighbor to the county, which would likely result in a fine and perhaps an end to the noise.
I suggested my father talk to his neighbor first. Begrudgingly, he did so and learned that the woman who lived next door had an adult son who recently suffered a traumatic brain injury. Due to his injury, he has fixated on certain activities for short periods of time. She has tried to allow her son these activities and is working with a physician to do so in a therapeutic way. The chickens are one of these activities. She expected the chickens to be gone within a month and offered my father fresh eggs as consolation for his troubles. He was not only sympathetic to her challenges, the noise seemed to subside after that conversation, and my father thoroughly enjoyed the eggs.
The simple act of communicating resolved this conflict. A collaborative divorce provides a safe and effective way to communicate in order to find resolutions. While emotions often get in the way of open and honest communication, the collaborative process supports keeping the communication lines open. It allows clients to “reach across the table” (just as my father “reached across the fence”) and learn more in an effort find resolution. If there are children in a case, the parents need to have open lines of communication as co-parents. The collaborative process is the best process out there to use communication effectively, practice those skills and, with the help of collaborative professionals, even improve communication skills for the future.